Nexthop
Co.,ltd.

What exactly is proactive IT management? Our focus is to keep your systems operational, available and secure so that you can focus on the everyday demands of expanding your business, managing costs and increasing revenues. We’re here to help you realize the productivity gains and ROI you have been expecting from your computer systems all along.

All IT support companies are offering what appears to be the same service, yet never seem to deliver the desired results. Just because they have the tools, does not mean they know how to use them. Support NOW! from Next Hop provides the results you expect at a price you can afford. Neglecting critical systems may save money in the short run but will increase costs exponentially as problems occur. Proper troubleshooting requires base lining systems, which can take hours before a root cause can be identified.

Next Hop understands that any successful integration must focus not only on the identification and isolation of the core business issues affecting the organization, but also on the metrics by which success is defined.

Next Hop has years of experience integrating computer systems into Small and Medium Sized businesses, with a specific focus on Sales Force Automation (SFA), Customer Relationship Management (CRM) and Enterprise Collaboration (ERP). We identify the challenges within our customers’ business processes and, with the help of the leading technology suppliers, develop custom solutions to increase their efficiency and profitability.

Technology is usually purchased on the premise that it will solve an issue with or increase the efficiencies of an existing business. Each year, millions of dollars are wasted on technology implementations

Technology is usually purchased on the premise that it will solve an issue with or increase the efficiencies of an existing business. Each year, millions of dollars are wasted on technology implementations that never actually address or correct the core process flaws which caused the initial issues. The "coolest" software in the world cannot help a company that thinks technology can solve what fundamentally is a "process issue".

Data backup is one of the most crucial steps any company must take - and yet it’s often neglected or treated as an afterthought. At Next Hop we look at a smart, effective backup system as a foundation of your IT package. After all, the value of your company is tied directly to your data - it’s your customer data

Data backup is one of the most crucial steps any company must take - and yet it’s often neglected or treated as an afterthought. At Next Hop we look at a smart, effective backup system as a foundation of your IT package. After all, the value of your company is tied directly to your data - it’s your customer data, your inventory records, your accounts receivable, your employee hours, your tax information, your software and everything else… for many companies, the loss of that crucial data often means the failure of the business.